Tenants in Scotland should report damp and mould to their landlord or letting agent as soon as they notice it, in writing and with photos if possible. From 6 October 2026, landlords must investigate damp and mould reports and start any repairs needed within set timescales.
Damp and mould can become a source of frustration very quickly because both sides often feel the other should have acted sooner. Tenants may feel they have reported a problem and not been taken seriously. Landlords may believe the issue was not reported clearly enough or early enough. In either case, delay rarely helps. Our guide to renting with Infiniti explains who to contact about repairs during your tenancy.
What tenants should report, and how
For tenants, that means reporting damp and mould early, in writing, with photos if possible. Do not sit on it for months and hope it goes away.
What landlords must do
In Scotland, landlords already have repair obligations. If a property does not meet the required repair standards, a tenant can take the matter to the First-tier Tribunal for Scotland, which can issue an order telling the landlord what work must be done and when.
The legal focus on damp and mould is also tightening. From 6 October 2026, Awaab’s Law applies in Scotland for damp and mould, requiring landlords to investigate reports and start any necessary repairs within set timescales. Our article on Scotland’s new damp and mould deadlines explains them in more detail.
For landlords and agents, it means taking reports seriously, investigating properly and keeping a clear record of what has been reported, inspected and done, in line with their repair duties as a private landlord and the wider Repairing Standard.
Why acting early matters
Damp and mould issues often become more contentious when communication is poor. A calm, evidence-based approach is usually best: report early, respond early, inspect properly and keep records. Most of the worst outcomes in this area are made worse by drift.
This article reflects the general position in Scotland in April 2026. It isn’t legal advice.
Looking for your next home?
See the properties we have to rent across Glasgow, with the rent, deposit and available date for each. Already renting with us? You can report a repair online.