Reviews Build Trust

Real feedback from landlords and tenants across the web.

Our Reviews

At Infiniti, trust is built in the everyday moments. The reviews below are a selection of real experiences shared across the web, shown exactly as they were written.

Google

4.0

out of 5 from 300 reviews

Read all our Google reviews

Trustpilot

4.8

out of 5 from 66 reviews

Read all our Trustpilot reviews

allAgents

4.6

out of 5 from 398 reviews

Read all our allAgents reviews

What Landlords Say

Patricia M.Landlord, on Google, April 2026

★★★★★

“I’ve been using Infiniti services for 9 years and always been happy both with the services provided and with the courtesy and professionalism of the staff, who have always risen to every occasion. For this reason I recently transferred a second property to Infiniti from another agent who was not providing the same standard of customer support.”

Jane M.Landlord, on Google, April 2026

★★★★★

“Over the years I have worked with multiple letting agents and Infiniti is the best by far. Service is personalized and in my experience they do everything they can to help both owner and renter. They also keep abreast of all property legal checks which is essential for any responsible landlord.”

Will L.Landlord, on Google, May 2026

★★★★★

“I’ve a few properties dotted around the UK. Each one has been managed by a handful of different agents over the years, apart from the ones in Glasgow. The flats in Glasgow have only ever been managed by Infiniti – its been 20 years now and I’ve never even considered moving them to another agent… Extremely professional, they keep right up to date on all the legislation and I know I’m in safe hands.”

Rachael S.Landlord, on Google, April 2026

★★★★★

“I have used Infiniti for several years to manage my rental property and they have delivered an excellent service. They are efficient, friendly and super helpful with day to day management of my property liaising with tenants when needed and have on several occasions found and vetted new tenants quickly when needed. I would highly recommend them to any time poor landlords.”

Robert S.Landlord, on Google, April 2026

★★★★★

“I have been with Infiniti Properties Management since 2012 and can honestly say that they have done and continue to deliver a very professional and excellent all round service… Post consultation, any maintenance issues are quickly and efficiently dealt with and for a remote owner, this is extremely helpful.”

Douglas S.Landlord, on Trustpilot, January 2023

★★★★★

“As a Landlord, I can say that Infiniti have been looking after a property since 2010 and I have never had any issues that they couldn’t solve. They recently took over a new property for me and had it rented out at a good rate within 1 week. Seriously impressive.”

PaulLandlord, on allAgents, September 2022

★★★★★

“I’ve been a landlord client of Infiniti for almost ten years and have always been happy with their service, for which they charge a fair price. The team in the office are great to deal with on the phone and by email…”

What Tenants Say

Daniel F.Tenant, on Google, July 2026

★★★★★

“Compared to letting agents I’ve been with previously, they were extremely responsive when it came to maintenance requests or emails (generally reaching out within a working day), and communicated clearly about any required visits… I have always found things like this to be frictionless with Infiniti, and would absolutely recommend them as a tenant.”

Jenna R.Tenant, on Google, April 2026

★★★★★

“I have rented a property through Infiniti for about 7 years now. The team in the office are always super helpful and approachable with any queries or issues… the comms between Infiniti and my landlord are always quick, which is great, as I have experienced the opposite with other letting agents previously.”

Lewis B.Tenant, on Google, September 2026

★★★★★

“I was a tenant with Infiniti for one year and would be a tenant again in a heartbeat. At Infiniti Properties, you can always expect a polite, friendly team and quick, transparent email communication. Any maintenance issues were dealt with rapidly, and communicated clearly.”

KaranTenant, on Trustpilot, October 2023

★★★★★

“I have rented from Infiniti Properties since May 2016 and I continue to rent from them… Over this period any time I have needed any maintenance done to the property they have responded and resolved any issues within a day. The whole letting process has always been very smooth and time efficient.”

GoodGoogle star 1Google star 2Google star 3Google star 4Google star 54.0300 reviews
4.0Google star 1Google star 2Google star 3Google star 4Google star 5
Good300 reviews
Posted on Google Google
Simon Billings profile picture
Simon Billings
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After fifteen years with Infiniti I can thoroughly recommend them. Responsive and efficient, they have often helped me out with issues that weren't strictly within their remit. A cut above the rest.
Posted on Google Google
Raymond Bamford profile picture
Raymond Bamford
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend Infiniti Properties. The team made the entire renting process smooth and stress-free. A special thanks to Sharon Weatherhead who was incredibly helpful, professional and always quick to respond to any queries. Brilliant service from start to finish.
Posted on Google Google
Lewis Bennett profile picture
Lewis Bennett
28 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was a tenant with Infiniti for one year and would be a tenant again in a heartbeat. At Infiniti Properties, you can always expect a polite, friendly team and quick, transparent email communication. Any maintenance issues were dealt with rapidly, and communicated clearly. A cut above the rest, highly recommend.
Posted on Google Google
Shahmeer Khan profile picture
Shahmeer Khan
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Superior service is provided here! Anne is amazing and absolutely splendid to talk to. Highly recommended for rental properties
Posted on Google Google
Connor Barker profile picture
Connor Barker
14 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and timely. Sharon was extremely helpful and responsive, helping me secure the property I was after. Would recommend to anyone looking to rent in Glasgow.
Posted on Google Google
Princess Oyin profile picture
Princess Oyin
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Grate experience with them , They were professional, responsive, and always helpful throughout the process. I really appreciate their efficiency…
Posted on Google Google
Dr.Ph. Shahed K Al KH H profile picture
Dr.Ph. Shahed K Al KH H
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have dealt with numerous agencies in my life, Infiniti properties are very professional, attentive , patient and humble. My best Regards to Stephanie, Brooke, Anne and Sharon, very well put team.
Posted on Google Google
Abdallah profile picture
Abdallah
25 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From the very beginning to the end of my tenancy, everything was incredibly smooth with Infiniti Properties. I only had the best of customer care and experience with their professional staff. I would recommend them to everyone in the market and you won't be disappointed :)
Posted on Google Google
Darryl McLaughlin profile picture
Darryl McLaughlin
16 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and friendly to deal with. Always good communication and very trustworthy. Highly recommended.
Posted on Google Google
Kara Lynch profile picture
Kara Lynch
14 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service from the whole team! Everyone has been friendly, professional, and quick to help whenever I've had any questions. A special thank you to Brooke, who was incredibly helpful in getting a repair issue sorted. She kept me updated throughout the process, responded promptly, and made sure everything was resolved as quickly as possible. It's great to deal with a letting agency that genuinely cares about its tenants. Highly recommend!

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