Question 1

What documents do I need when applying for a tenancy?

Accepted Answer

You will have to provide proof of your identity, earnings and address with the likes of passport or drivers licence, payslips and a recent utility bill.

In the first instance, your identity and credit levels will be checked by a third party company UK Tenant Data for your security and peace of mind. You will need to then bring the same ID to us so that we can verify your details are the same.

When you sign for a lease, each person named on the lease will need to prove their ID. So, for two tenants sharing a flat, both will need to do so. For a family renting a house, the parents will need to do so. If you're unsure, the rule is generally each adult living in the property.

Most times, everybody who is named on the lease should come to sign the lease at the same time. If this is impossible to do, a written agreement to arrange the details of the signing will need to be made.

Question 2

Do you accepts pets?

Accepted Answer

It varies from property to property and can also depend on the type and size of the pet. It's always best to check at the time when you are arranging a viewing.

Question 3

What if I need to terminate my lease early?

Accepted Answer

We can assist those tenants whose circumstances require them to exit their property early, although you may be required to cover the landlords advertising costs.

Question 4

Do I have to set up my own electricity account?

Accepted Answer

No, we will contact the energy providers and council tax authority to advise them of your details and they will contact you directly with your new account details.

Question 5

How do you market my property?

Accepted Answer

We advertise in all the major website portals such as Rightmove, outdoor boards and extensive local advertising on Radio, publications and social media.

Question 6

How long will it take to rent my property?

Accepted Answer

Assuming your property is ready to be rented it will take 1 - 2 weeks to secure a new tenancy. The highly popular areas such as city centre and west end tend to let very quickly, in most cases within 1 week.

Question 7

What happens if my tenant doesn't pay their rent?

Accepted Answer

We offer a rent guarantee insurance which can guarantee your rent in the event your tenant can't or won't pay. Whether you take this or not, we will carry out our vigorous rent chasing process and keep you updated every step of the way.

Question 8

How often do you inspect my property?

Accepted Answer

We inspect properties at least every regularly and report our findings to you so you can see how your property is being maintained.

Question 9

We've never bought a property before, what would be the first thing you advise?

Accepted Answer

Unless you are a cash buyer you will need to take out a mortgage to help purchase the property so it is essential to find out how much you can borrow, how much you can afford and that you will ultimately be acceptable to a mortgage lender. You can speak with our market mortgage advisers free of charge who can answer all these questions.

Question 10

Should I decorate my property or carry out any repairs before putting my property up for sale?

Accepted Answer

Is it possible to sell my property without serving my tenants notice?

Question 11

I've inherited some money and want to invest in Glasgow property, what would you recommend?

Accepted Answer

Everyone's aims & aspirations are different and we will tailor a strategy to suit your needs. The best thing to do is get in touch.

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